How to Get My Sleep Number Bed Back Online? Comprehensive Guide

Last updated on October 26th, 2023 at 10:15 am

Discover How to Get My Sleep Number Bed Back Online As a Sleep Number Bed owner, you probably understand how amazing these beds are for a good night’s sleep. These beds are not immune to problems, however, as with any piece of technology, they may encounter problems, leaving you wondering how to re-activate your Sleep Number Bed. Please don’t worry; we have you covered.


Sleep Number Beds are known for their customizable comfort, thanks to their adjustable firmness settings. As well as featuring smart features that can sometimes malfunction due to various circumstances, these beds come with the ability to go offline. We will walk you through the steps necessary to troubleshoot and resolve this issue in this article.

How to Get My Sleep Number Bed Back Online
How to Get My Sleep Number Bed Back Online

What is a Sleep Number Bed?

A Sleep Number Bed enables you to adjust the firmness of your mattress to your comfort level. It contains several sensors and settings that make the Sleep Number Bed a truly unique sleeping experience.

Common Issues with Sleep Number Beds

The Sleep Number Bed is a fantastic sleep solution, but it can experience connectivity issues, such as power interruptions, Wi-Fi issues, and software glitches. Don’t worry, we have solutions for all of these issues.

How to Get My Sleep Number Bed Back Online
How to Get My Sleep Number Bed Back Online

Troubleshooting Steps

Check the Power Source

The first step is to ensure that the Sleep Number bed is properly connected to a power source. Make sure the power cord is properly connected. If the bed is not receiving power, it will not be able to operate.

Verify the Network Connection

The problem may have something to do with your Wi-Fi network. Check your router to see if other devices are connected without issue. If it is a network problem, you may be able to fix it by upgrading your Wi-Fi.

Reboot the Bed

It may be helpful to turn off the bed by unplugging it and plugging it back in after a minute. After doing this, many connectivity issues will be resolved.

How to Get My Sleep Number Bed Back Online
How to Get My Sleep Number Bed Back Online

Check for Firmware Updates

Sleep Number Beds receive firmware updates just like any smart device. Ensure your firmware is up-to-date since outdated software can cause connectivity issues.

Contact Customer Support

Please contact Sleep Number’s customer support if you have tried the above steps and the bed is still offline. They can provide you with more detailed troubleshooting instructions.

Resetting Your Sleep Number Bed

If your bed is not working properly, a factory reset may be necessary. Follow the manufacturer’s instructions for resetting your bed. Remember to backup any settings or data before resetting.

How to Get My Sleep Number Bed Back Online
How to Get My Sleep Number Bed Back Online

How to Get My Sleep Number Bed Back Online?

An issue with power, a Wi-Fi problem, or a software issue may cause your bed to go offline.

Is it safe to reset my Sleep Number Bed?

Regarding question 2, yes, but be sure to back up any settings or data that you intend to keep.

Q3: How often should I check for firmware updates?

Updates should be checked periodically, or whenever you experience connectivity problems.

Q4: Can I use the Sleep Number Bed without Wi-Fi?

Yes, you are still able to adjust the firmness settings manually without Wi-Fi.

Q5: What if customer support can’t resolve the issue?

A5: Should all else fail, it might be necessary to seek professional assistance or schedule a service visit.


With a few simple troubleshooting steps, you can regain control of your Sleep Number Bed. If all else fails, please contact customer support. You will be enjoying your customized sleep experience in no time with these solutions. Be sure to check the power source, network connection, and reboot if necessary.

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