The Sleep Number bed is known for its comfort and customization features, but what about its warranty? Learn more about the warranty on sleep number beds to protect your investment and sleep peacefully.
The purchase of a mattress is an investment in your health and quality of sleep. It is well known that Sleep Number beds have customizable features, which allow them to provide customized comfort to a variety of sleepers. It is, however, essential to make sure that you are protected against any potential defects or damages, as with any investment.
It is at this point that a warranty is necessary. If something goes wrong with a product, the manufacturer will repair or replace it within a specified period, if it is free of defects or faults. The purpose of this article is to provide you with all the information you need about Sleep Number’s warranty.
Understanding the Warranty on Sleep Number Bed
There are different warranties available for Sleep Number beds depending on the model and features. Sleep number beds are typically covered by a 25-year warranty covering manufacturing defects in the mattress or its parts, such as the air chamber, foam, and fabric. The following are some essential things you should know about Sleep Number’s warranty:
1. What’s Covered Under the Warranty on Sleep Number Bed?
The Sleep Number bed warranty covers manufacturing defects in the mattress or its parts. Defects in the air chamber, foam, and fabric are included in this category.
2. What’s Not Covered Under the Warranty on Sleep Number Bed?
Sleep Number bed warranties cover manufacturing defects, but not damages caused by accidents, misuse, or normal wear and tear. A mattress with stains or burns may void the warranty. The warranty does not cover any transportation costs, such as shipping fees or travel expenses for a technician.
3. How to File a Claim Under the Warranty on Sleep Number Bed?
If you believe that your Sleep Number bed has a manufacturing defect covered under warranty, you should file a claim with Sleep Number customer service. They will guide you through the process, including scheduling a technician to come to your home to inspect the mattress. If the technician determines that your mattress has a manufacturing defect covered under warranty, they will either repair or replace the mattress or its parts, depending on the severity of the defect.
4. How Long Does It Take to Process a Warranty Claim?
It will take a few weeks to process a warranty claim on a Sleep Number bed, depending on the complexity of the issue and the availability of parts. It usually takes two to six weeks for the issue to be resolved. If the problem is severe, such as a malfunctioning air chamber, it may take longer to resolve.
Pros and Cons of Sleep Number Bed Warranty
As with any product, the Sleep Number bed warranty has its advantages and disadvantages. When evaluating the warranty on Sleep Number beds, the following pros and cons should be considered:
- Long Warranty Period: There is a standard warranty of 25 years on Sleep Number beds, which is longer than most other mattress brands. Customers are thus protected against manufacturing defects for a long period.
- Customer Support: Customers may file a warranty claim through Sleep Number’s dedicated customer support team, who will assist them in resolving any issues as quickly as possible.
- Repair or Replacement: If your Sleep Number bed is defective, Sleep Number will either repair or replace the mattress or its parts, depending on the severity of the defect.
- Limited Coverage: It should be noted that the warranty on a Sleep Number bed does not cover damages caused by accidents, misuse, or normal wear and tear. It may leave customers vulnerable to a variety of risks
- Additional Costs: You may incur additional costs if you need to file a warranty claim, such as shipping fees or travel expenses for a technician to visit you. This may increase the overall cost of the warranty.
- Time-consuming: Some customers may find it frustrating that the process of filing a warranty claim and resolving the issue takes longer than expected.
Is the warranty transferable?
The warranty on Sleep Number beds can indeed be transferred. A Sleep Number bed that is sold or given away will continue to be covered by the warranty for the new owner.
What happens if Sleep Number discontinues my model?
If Sleep Number discontinues your model, it will be replaced with a similar model or an upgraded model.
Can I return my Sleep Number bed if I’m unsatisfied with it?
Sleep Number indeed offers a 100-night sleep trial. Sleep Number mattresses can be returned for a refund or exchanged if you are dissatisfied with them within the trial period.
Do I need to register my Sleep Number bed to activate the warranty?
No, you do not need to register your Sleep Number bed to activate its warranty. If you need to file a warranty claim in the future, it is recommended that you keep the receipt or proof of purchase.
When purchasing any product, including a mattress, it is important to consider the warranty. A Sleep Number bed warranty provides customers with long-term protection against manufacturing defects, which is especially important given the investment they have made in the mattress. However, it is imperative to understand the warranty’s terms and conditions, including what’s covered and what’s not, as well as how to file a claim. Keeping the receipt or proof of purchase and following the guidelines provided by Sleep Number will ensure that customers get the most out of their warranty on the Sleep Number bed.